Prohibited items from the US that cannot be bought through AORA include products that fall into the following categories: 

  • Products restricted for export from the country of origin

  • Products restricted for import from the country of destination 
  • Amazon: Amazon Prime products, Used products from Amazon, products not fulfilled by Amazon, Pre-order products
  • Products from USA above 2500 USD in value
  • Package with length above 150cm or weight over 100kg



The following list of products below function as a guide on some of the items that we are unable to ship. This list is not exhaustive and could include items not listed below: 

  • All kinds of Alcohol / Flammable sanitizers

  • All tobacco products, including but not limited to Cigars, E-Cigars, E-Liquids, etc

  • Any external battery / powerbank for smartphones or tablets devices

  • Intoxicating liquors

  • Tobacco products

  • Motor vehicles

  • Petroleum products

  • Any type of standalone batteries

  • Any additional battery / batteries that is packed in the same package but separated from the device

  • Alcohol products and beverages (Item(s) would be discarded at Origin and unable to process for returns or redirect to another address)

  • Audio Speakers

  • Counterfeit goods

  • Diamonds

  • Electronic device which contains battery purchased from ebay / individual seller (Used items shipped without manufacturer’s packaging do not comply and are illegal to ship)

  • Engine oils

  • Essential oils, diffuser oils, fragrance oil and perfume oil

  • Items that are not labeled in English (Dietary supplements / Cosmetics / Food)

  • Any food, supplement, drug or cosmetic that has been issued a Consumer Safety Advisory Warning by Authority (HSA or etc)

  • Any unidentifiable material, substance or chemical

  • Fuels, gasoline and gas torches

  • Flammable and toxic content products (e.g. products with Minoxidil, zinc oxide, Rosemary Oil and etc)

  • Firearms (or parts thereof)

  • Imitation tobacco products (e.g. electronic cigarettes, etc)

  • Infectious substances

  • Ink Cartridges

  • Laser apparatus such as laser pointers that are found to have emission powers

  • Lighters with or without fuel/fluids

  • Magnets

  • Munitions of war

  • Meat or animal extracts

  • Seeds / live plant

  • Nail polish and nail polish removers

  • Narcotic drugs

  • Pornographic materials

  • Perishable foods (e.g., cheese, yogurt, eggs)

  • Processed foods more than 5kg and above SGD100 (food products that are not classified as meat, seafood or fresh fruits and vegetables)

  • Precious metals and Gemstones

  • Paper currency, coins, credit cards and cheques

  • Perfumes, colognes, eau de toilette and fragrance sprays

  • Perfume samples (Item(s) would be discard at Origin and unable to process for returns or redirect to another address)

  • Radioactive materials

  • Sprays, aerosol cans and compressed gas cylinders

  • Turpentine and paint thinner

  • Weapons (swords / knives / guns, etc)

Do note that this list is non-comprehensvie and may not include other product(s) that are restricted for import by your local authorities. If you suspect that your product may not be eligible to be shipped via AORA to your home country, please visit your local import authority's website or contact us here