Shipping and Delivery Process

How does POPStation work?
You will receive a QR code via email and / or SMS alert when your package is ready for collection. Watch the tutorial video here. 
Wed, 5 Sep, 2018 at 4:09 PM
How do I select POPStation as my delivery option?
On the shipping address page during checkout, select ‘POPStation’ and enter your postal code. Click on ‘Search’ button and a list of available POPStation wi...
Wed, 5 Sep, 2018 at 4:09 PM
Do I have to pay extra to use POPStation?
POPStation is a free to use service powered by our partner SingPost.
Wed, 5 Sep, 2018 at 4:10 PM
Why was my package sent to the Post Office instead?
In the event that your package is too large for POPStation, it will be delivered to a designated Post Office instead. We will email and notify you in the ca...
Thu, 1 Aug, 2019 at 3:14 PM
Will my package be opened for checking at the warehouse?
All packages will be opened by our warehouse team to check for any prohibited / dangerous items in the package.
Wed, 5 Sep, 2018 at 4:10 PM